Fat Tone Amps | Fat Tone Amplifiers for Harmonica Players - Terms and Conditions
Every Fat Tone Amp product produced by David and the team chooses the best circuitry and components needed to enhance the tone and preference of the player and because of its bespoke configuration the amps are also easy to repair and adjust or add to through the company’s after care service.
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TERMS AND CONDITIONS

TERMS AND CONDITIONS

This website is operated by Fat Tone Amps.  As a user of this website you acknowledge that any use of this website including any transaction you make is subject to our terms and conditions below.

 

We reserve the right to change these terms and conditions at any time.  Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use the website.

 

 

  1. Order Processing

 

PLEASE NOTE: The order process information below primarily relates to the Fat Box pre-amp.  If you want to discuss ordering a Fat Tone Amps bespoke amplifier you must contact us first using the form or telephone number on our Contact Us page.

 

We only accept orders via the ORDER FORM on this website.

 

The order will usually be dispatched within 4 weeks of receipt of payment. Fat Tone Amps’ products are hand made, therefore lead times can vary according to demand.  Every effort is made to ensure the quickest delivery time possible.

 

ALL your delivery details must be 100% correct when completing the ORDER FORM as we cannot be held responsible for items that go missing in transit due to an error with your address. Courier services will not compensate for lost packages, due to an incorrect address.

 

A summary of the ORDER FORM process is as follows:

 

  • CUSTOMER: Complete the ORDER FORM via the website.
  • FAT TONE AMPS: Calculate delivery charge to your selected address.
  • FAT TONE AMPS:
    • Provide total cost including delivery
    • Estimated lead-time for delivery
    • Provide payment instructions.
  • CUSTOMER: Confirm acceptance of total cost and make payment to Fat Tone Amps via Paypal or bank transfer (see Payment below).

 

Note: Fat Tone Amps hold the right to cancel your order at any time for reasons that may or may not be disclosed. In such circumstances a full refund will be made.

 

 

  1. Delivery Charges

 

The delivery charges are calculated by weight and size, and sent by Courier.  The delivery charge is calculated after you have completed the order form.

 

Delivery times will be subject to the Courier and Fat Tone Amps cannot be held liable for any delay due to the courier service. Deliveries may need to be signed for.

 

Your mobile telephone number will be required to allow you to receive delivery tracking updates.

 

Note: Your package may be subject to additional custom charges depending on the destination country.

 

 

  1. Payment

 

Payment must be made via Paypal or bank transfer. Products will not be manufactured until receipt of full payment due.

 

Fat Tone Amps bank details will be provided as part of the order process if bank transfer is the selected method of payment (see Order Processing).

 

Prices on this website include Sales Tax (where applicable) at the current rate but exclude delivery charges and destination country custom charges (where applicable)

 

 

  1. Right to Cancel

 

You may cancel your order at any point from time of placing the order up to fourteen (14) days after receiving the goods; this is your ‘cooling off’ period. To exercise this right, please inform us in writing (by email) within fourteen (14) days from the day you received your order.

If the goods have already been sent you will need to return them to us in Fat Tone Amps’ packaging at your own cost.  When returning items you must have a proof of sending receipt from the courier service. We cannot be held responsible if any packages are not delivered to us, and you will need to insure against lost items, to the appropriate value, with the courier service. Once we have received and checked the goods we will process a refund.

 

The goods must be returned unused.  If the Fat Tone Amp’s packaging is damaged or lost, or the goods have been used, we reserve the right to give you a partial refund.

 

Special conditions for the return of a Fat Box

 

If your Fat Box is faulty when delivered you have 7 days to notify us, before returning it.

 

Fat Box products are fully tested and guaranteed to be free from manufacturing defects at the time of sending.

 

The longevity of a Fat Box is dependent on how well it is looked after. The customer is responsible for taking all reasonable precautions to ensure the Fat Box is not damaged through neglect or mistreatment such as impact through dropping, liquid ingress of any kind or incorrect power supply connections.

 

Fat Tone Amps reserve the right to obtain a second opinion from an independent expert, regarding a dispute over a manufacturing defect.

 

 

  1. Warranty Policy

 

The Warranty period for a failure caused by manufacture defect is one year. See Fat Tone Amps Warranty Service Policy.

 

 

  1. Data Protection

 

Fat Tone Amps will comply with Data Protection laws to store and use your data. See Fat Tone Amps Data Protection Policy.

 

 

  1. Limit of Liability

 

  • Fat Tone Amps’ liability for any defective Product, save for death or personal injury caused by our negligence, is limited to the Warranty Service which shall be provided to you at our sole discretion. For the avoidance of doubt, we reserve the right to refuse you provision of the Warranty Service if (a) you are unable to provide the original sales receipt or proof of purchase; and/or (b) we have reasons to believe that you have not directly purchased the Products from Fat Tone Amps.
  • Notwithstanding the Warranty Services and the provisions set out herein, we shall not be liable for any claims or damages in contract or tort or otherwise for any loss (whether direct or indirect) of profit, business, revenue, anticipated savings, damage to any other equipment or other items at the site of use, or any indirect or consequential loss or damage whatsoever. In the event of a claim made against us we shall not be liable for the claimant’s costs and expenses.
  • The terms under this Warranty do not affect your statutory rights in respect of your defective Products.

 

 

  1. Contact Details

 

If you wish to contact us then click here for our email address.

The postal address of Fat Tone Amps for returning items can be found on the Website.

Our telephone number is: UK 07769 726585.  International + 44 7769 726585.

 

 

  1. Copyright

 

This website and its content is the copyright of Fat Tone Amps © 2015. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

 

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

 

  1. Entire Agreement

 

  • These Conditions and any documents incorporating them or incorporated by them constitute the entire agreement and understanding between the parties.

 

 

  1. Governing Law and Jurisdiction

 

  • This Agreement shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusion jurisdiction of the English courts.